Decks, not deployments.
Consultancies hand you a strategy and walk away. The slides look great. Nothing actually runs in your business on Monday.
AI workflow implementation
We diagnose where AI actually pays back in your business, then build and deploy one workflow in two weeks for a fixed price. If it doesn't do what we agreed by day 14, you don't pay.
The problem
Consultancies hand you a strategy and walk away. The slides look great. Nothing actually runs in your business on Monday.
Off-the-shelf AI products promise everything and fit no one. They don't know your customers, your parts numbers, or how your shop floor actually works.
Twelve-month "transformations" and open-ended retainers are how SMBs end up paying six figures for a pilot that never goes live.
How we work
A three-stage method built so you know what you're getting and when it ships before any work begins. The first stage is free. The next two are fixed-price and time-boxed.
Diagnose is a single 30-minute conversation, free, with no follow-up sales sequence. We come in cold, ask about how the business actually runs day-to-day, and look for the high-friction, repetitive workflows where AI tends to pay back fastest.
By the end of the call, we'll have a ranked shortlist of three or four candidate workflows, an honest read on which is worth doing first, and a rough sense of how long it would take. If we don't see anything worth building, we'll say that, bluntly, and you've still walked away with a sharper view of your own operation.
Once we agree a workflow is worth doing, Design takes one week. We scope it against your real systems: your CRM, your ERP, your shared drive, the spreadsheet someone on your team has been maintaining for six years.
We define exactly what the workflow takes in, what it produces, and how a human stays in the loop. You sign a one-page SOW. The price is fixed. The delivery date is fixed. You know exactly what you're paying for before any code runs.
Deploy is where most AI engagements stall. We don't. We build, integrate, and turn the workflow on inside your business, not in a sandbox, not in a demo environment.
The people who'll actually use it get trained, the run-of-the-business documentation gets written, and the workflow runs against real work on real days. If the workflow isn't doing what the SOW says by Day 14, you don't pay. We stay on the line for two weeks of post-launch support, included.
The first engagement
If we agree the workflow is worth doing, we quote a flat fee up front and commit to a 14-day delivery date. If it isn't doing what the SOW says by day 14, you don't pay. No retainers, no scope creep, no surprise invoices.
One workflow, defined in writing before we start.
Quoted up front. No hourly billing, no change orders.
Tied to the agreed outcome, not satisfaction-vague.
Who we work with
Manufacturers, distributors, furniture and home-goods makers, field-service operators. The kind of company where the owner still knows most employees by name, where ops happen in spreadsheets and emails, and where every dollar spent on software has to earn its keep.
What we build
These are workflows we ship most often. The Diagnose call ranks what's worth building first in your business. Your shortlist may include workflows that aren't in this catalog at all.
Inbound RFQs sorted, categorized, and routed to the right estimator with the supporting data already attached. Eliminates the daily queue-management work and the late responses that lose bids.
Sales and ops teams manually sorting inbound quote requests, losing bids to slow response times.
Routed quote queue with context attached, integrated into your existing inbox or CRM.
First-draft replies to common customer-service emails, written in your voice, ready for a human to review and send. Cuts response time without cutting the human in the loop.
Customer-service staff spending 60–90 minutes a day writing the same twenty types of reply.
Draft replies surfaced in your existing email client or helpdesk, flagged for human review.
Structured quotes assembled from your pricing logic, current inventory, and historical patterns. Minutes instead of hours. Your estimators review and send; they don't build from scratch.
Estimators spending 2–4 hours per quote pulling data from three systems and a spreadsheet.
Draft quote documents ready for review, with pricing logic documented and auditable.
Daily or weekly alerts that flag what's about to stock out based on your real demand patterns, not just min/max thresholds. Catches the gaps before they become stockouts.
Stockouts discovered only when a customer calls, or reorders triggered too early because thresholds haven't been updated.
Automated alert feed into your inbox or Slack, with demand data attached.
Anomaly alerts on production data without dashboards no one looks at. The workflow surfaces what's actually off and sends it to the right person.
Supervisors manually reviewing shift reports to find exceptions, or anomalies going unnoticed until end-of-day.
Exception alerts via SMS, email, or Slack with enough context to act without logging in.
Invoices, packing lists, and certificates of analysis parsed and matched to open POs. The data goes into your system; the paper stops sitting in an inbox.
AP and receiving teams manually keying vendor documents into ERP or accounting software.
Parsed document data pushed to your ERP or accounting system, with exceptions flagged for human review.
Recorded calls turned into structured CRM updates with next steps, key details, and follow-up date, without the rep having to type anything after the call.
CRM data that's always 3 days stale because logging takes 20 minutes nobody has after a call.
Structured call summaries pushed into your CRM fields, ready for review and merge.
Answers from your own SOPs, drawings, and tribal-knowledge docs, surfaced in plain language without requiring someone to know which file to look in.
New hires and shift workers stopping experienced staff every hour to ask questions that are somewhere in a doc nobody can find.
A searchable internal assistant scoped to your document library, with source citations.
That's the most common case. Book a Diagnose call and we'll work it out together.
Book a Diagnose callAbout TriadLab
Most American SMBs are running on a stack of email threads, spreadsheets, and tribal knowledge, and most AI hype is aimed somewhere else. We started TriadLab because the businesses that build, distribute, and service this country deserve practical, working AI, not another twelve-month transformation deck.
We build small things that ship, then come back for the next one.
We're an implementation lab, not a consultancy. We don't write strategy and disappear. We don't bill by the hour. Every engagement has a fixed price, a fixed scope, and a date. If we don't deliver, you don't pay.
We'd rather quote conservatively and ship than promise the world and stall.
TriadLab works primarily with manufacturers, distributors, and operators across the country. Companies in the $5M to $50M revenue range where every workflow we build pays back fast.
In person where it makes sense. On video everywhere else.
Book a Diagnose call
Free. 30 minutes. No deck, no follow-up sales sequence. If we don't see a workflow worth building, we'll tell you that and you'll know more than when you started.
Choose a 30-minute slot that works for you. You’ll get a calendar invite and video link—same conversation as always, just booked like any other meeting.
Open scheduling calendarA two-line note from us with one or two questions to think about.
Honest conversation. We map your operation. We listen more than we talk.
A short written summary of the workflow candidates we saw, and which one we'd start with.
Expect a brief note from us within one business day with a couple of questions to think about before the call.
NO DECK · NO RETAINER · NO HOURLY BILLING